Job Opening at in August 2017
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at in August 2017
NRT LLC is the nation’s largest owner and operator of residential real estate brokerages operating in more than 50 of the 100 largest metropolitan areas in the United States, with approximately 47,000 independent sales associates in approximately 790 office locations. Most operations are affiliated with Realogy’s franchise brands Coldwell Banker ® , Sotheby’s International Realty ® and ZipRealty ® though it also operates powerful regional and local brands such as The Corcoran Group ® and Citi Habitats. NRT quick facts:
- Posted approximately $164.9 billion (pro forma) in total residential real estate sales volume in 2015
- Ranked No. 1 nationally in real estate sales volume and transaction sides for 18 consecutive years
- Visit www.nrtllc.com for more information
The Coldwell Banker Gold Coast office is seeking a Full Time Administrative Assistant. This position is responsible for general administration of the real estate sales office and front desk area. In addition to supporting the Branch Manager and assisting the agents, the Admin Assistant takes a lead role in coordinating all of the activities involved in the property listings of the agents within the office. The Admin Assistant also works to maintain operational effectiveness at the real estate sales office.
Essential Job Duties
Responsible for answering the main phone line and providing a welcoming environment for visitors and callers alike. This includes but is not limited to:
Answering phones and transferring calls to the appropriate destination
Checking and responding to voicemails as needed
Welcoming on-site visitors and determining the nature of business and announcing visitors to appropriate personnel
Keeping the Reception area and conference rooms neat and clean for visitors
Receives, sorts and routes mail to appropriate personnel
Responsible for supporting and providing exceptional customer service to all agents. This includes but is not limited to: First point of contact for agent questions and needs.
Includes supporting basic questions regarding a variety of company software and systems including those related to marketing and branding, basic social media questions and general company procedure questions.
Email communications to agents & office staff (reminders, updates, announcements, etc.)
Responsible for overseeing the process of all new home listings. This includes but is not limited to:
Entering Listing into MRED
Uploading property photos into MRED
Reviewing forms for signatures, initials, price, accuracy and completion
Create and manage transaction in Home Base and in Trident
Send out communication to new listing clients
Continuously update MLS throughout the real estate transaction
Changes, Amendments, Cancellations, Misc Paperwork:
Responsible for making adjustments as needed to sales & listings. This includes but is not limited to:
Update Home Base, MLS, and/or Trident
Perform status changes on our listings (pending to active, etc.)
Produce reports on a weekly/monthly/as needed basis.
Assist agents with various problems/questions
Manage & maintain physical office space
Maintain Copy Machine operational
Ensure that proper security steps are taken
Ensure that office space is clean and orderly at all times
Provide back up support as needed (including covering support staff shifts) when support staff members are out of office.
Attend required webinars and conference calls to remain current with business trends and requirements
Other administrative responsibilities as needed, along with serving as the back-up to other positions in the office during any absence
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
High School Diploma or equivalent work experience.
Three plus years of professional experience is preferred.
Prior Real Estate and Customer Service experience strongly preferred.
Technologically proficient in all areas including but not limited to: familiarity with various operating systems on PCs and ability to navigate computer software and hardware
Ability to learn new software programs on an as needed basis, skillful in using the following programs including, but not limited to: Microsoft office programs such as Outlook, Word, Excel, PowerPoint, and Publisher, and Adobe programs such as Adobe Acrobat
Creative problem solving skills.
Strong communication skills, verbal and written.
Ability to interact successfully with both internal and external customers at all levels.
Ability to multi-task, prioritize and be flexible with changing business needs in a team environment as well as manage deadlines and time constraints.
Customer focused, delivery oriented, good team member, values honesty and integrity
Position Type and Expected Hours of Work:
Travel to other nearby offices may be required on an occasional basis
Scheduled hours are based on business need
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. The employee must occasionally lift office products and supplies weighing up to 20 pounds. Must be able to physically, with or without accommodation, operate a computer, phone and/or copy machine. Must possess the ability, with or without accommodation, to express oneself, communicate with others, listen and exchange information.
To be considered an applicant for this position you must show how you meet the basic qualifications of the job in a resume or document you upload.
Employment by NRT is contingent upon completing Form I-9 Employment Eligibility Verification, education verification, and satisfactory reference and background checks.
NRT LLC, a subsidiary of Realogy Corporation, is committed to providing equal employment opportunity (“EEO”) and will make employment decisions without regard to race, color, religion, national origin, citizenship, age, sex, gender, sexual orientation, sexual preference, gender identity or gender expression, veteran status, marital status, disability, or any other characteristic protected under applicable laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, protected veteran status or any other characteristic protected under applicable laws and regulations.Under the Americans with Disabilities Act and other applicable laws Realogy will provide reasonable accommodation to disabled applicants upon request during the application process to ensure equal opportunities to be considered for employment.
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