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Administrator at University of Minnesota in Minneapolis-Saint Paul October 2017


Essential Qualifications:
Four years office experience in office or service-provision setting.
Basic knowledge of principles of equal opportunity and affirmative action.
Proficiency with computer word processing, presentation, spreadsheet, database and content management software.
Ability to handle sensitive information in a confidential and sensitive manner.
Proficiency using technology for meetings and trainings, such as Skype, Google Hangout, UM Connect, WebEx, Zoom, etc.
Experience providing direct service.
Excellent verbal and written communication skills.
Excellent interpersonal skills, judgment and emotional intelligence.
Ability to be flexible and responsive to workload demands.
Excellent organizational skills, attention to detail and ability to prioritize in a fast-paced, multi-task environment using independent judgment.
Demonstrated experience in, and an ongoing commitment to, working effectively with and across diverse communities: including people of color, underrepresented groups and new immigrant populations; American Indians; people with both visible and invisible disabilities; women; people of various gender and sexual identities and expressions; and first-generation students from economically disadvantaged backgrounds. Preferred Qualifications:
Experience in a postsecondary education setting.
Administrative experience in a legal setting.
Experience handling situations involving conflict or strong emotions.
Experience engaging in cooperation and teamwork.
Experience planning events.
Experience editing and producing publications and maintaining websites.
Experience serving as an effective spokesperson.
Substantial knowledge of issues regarding equal opportunity, equity and diversity.

About the Job

The EOAA administrator is responsible for all day-to-day administrative management of EOAA, including managing the budget, purchasing supplies, managing department website content, maintaining case file records, managing data systems, and serving as the office’s liaison to other University offices, among other things. The administrator is also responsible for planning and providing support for EOAA educational programs, webinars, conferences and other programs. The administrator conducts intakes of potential complaints of discrimination, harassment, sexual misconduct, nepotism and related retaliation. In doing so, the Administrator must handle confidential and sensitive information and use discretion to determine case assignments. The administrator supervises the office’s student worker, provides administrative support to all of EOAA’s staff, and reports to the Assistant Director of EOAA.

Duties and Responsibilities:

  • Open and close case file records. Develop and maintain a case filing system, in consideration of record retention guidelines. Coordinate and maintain EOAA’s case database, including auditing records for data integrity. Assist in responding to data requests about EOAA’s cases.
  • Answer office phones and respond to office emails. Perform initial intake of EOAA complaints, which require handling of confidential and sensitive information.
  • Manage and coordinate office needs relating to accounting, equipment, supplies, maintenance agreements, office space utilization, and EOAA’s purchasing card.
  • Monitor EOAA’s finances and prepare quarterly and annual budget reports with the EOAA Director and in conjunction with OED.
  • Manage, prepare, and maintain confidential personnel files, including payroll documents and vacation/sick leave records, for EOAA employees.
  • Oversee maintenance of and update EOAA website, as needed.
  • Provide planning, scheduling, and other logistical support for EOAA educational programs, webinars, conferences and other programs, including assisting staff in the use of technology related to such trainings, such as Google Hangout, UMConnect, Zoom and WebEx.
  • Provide support for special assignments, including staffing EOAA search committee, assisting with the annual revision of the University’s affirmative action plan and assisting the EOAA Director in ongoing University-wide committee work.
  • Serve as the EOAA contact for and/or liaison between EOAA and other groups, including University offices (Human Resources, Financial Systems), Equal Opportunity liaisons, and the general public regarding information on EOAA-related issues.
  • Provide general administrative support to EOAA staff.
  • Supervise student worker and any temporary clerical help.
  • Complete other duties as assigned.
This a full-time 100% continuing appointment with benefits.

About the Department

The Office of Equal Opportunity and Affirmative Action at the University of Minnesota (EOAA) is seeking a highly qualified, motivated and skilled individual to serve as its office administrator.
EOAA has 8 full-time employees. EOAA is primarily responsible for investigating or otherwise addressing complaints of discrimination, harassment, sexual misconduct, nepotism, and related retaliation. EOAA also advises University members on the application of the University’s equal opportunity policies. In addition, EOAA provides educational programming on these topics and other equity and diversity-related topics.
EOAA reports to the Office for Equity and Diversity (OED). OED is responsible for the University of Minnesota’s system-wide equity and diversity initiatives and programs, and for infusing the core values of equity and diversity into all aspects of teaching, learning, research, service, and outreach at the University. OED includes the following units housed on the University’s Twin Cities campus: Business and Community Economic Development; the Community Outreach, Retention and Engagement Program; the Office for Conflict Resolution; Disability Resource Center; EOAA; the Gender and Sexuality Center for Queer and Trans Life; the Institute for Diversity, Equity and Advocacy; the Multicultural Center for Academic Excellence; NorthStar STEM Alliance; and the Women’s Center.
More information about EOAA and the Office for Equity and Diversity is available at

How To Apply

Applications must be made online. If you have any questions regarding the position, please contact Tina Marisam at 612-624-9547. If you have difficulty negotiating the electronic application porcess, please contact Human Resources at 612-624-8647.


The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U:

Background Check Information

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About the U of M

The University of Minnesota, Twin Cities (UMTC)
The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

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