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Billing Clerk - Eden Prairie, MN at Orthology Inc. in Minneapolis October 2017

Billing Clerk

Job Description

Title: Billing Clerk

Department: Billing

Position: Full Time

R eports to: Revenue Coordinator

Job Purpose

This position is a key member of the Orthology billing department. The Billing Clerk is responsible for providing administrative and clerical services in order to ensure effective and efficient billing operations. General responsibilities include but are n ot limited to: payment entry, patient demographic updates, account collections, document scanning, customer (internal/external) interaction and other tasks as assigned. The employee will observe company policies and all applicable laws and regulations. The y must have the ability to prioritize, problem solve, and multitask. They will work closely with other staff to share pertinent patient information and to identify and resolve general account issues and questions. Above all, qualified candidates should pos sess exceptional internal and external customer service skills and actively promote Orthology’s company culture. Our Billing Clerks are an integral part of our offices, and are relied upon to assist in delivering the very best patient experience to every p atient.

Duties and Responsibilities
• Enter patient payments in an accurate and timely manner
• Updates patient demographics and resolve return mail
• Open and distribute mail to appropriate departments
• Fax, print, scan and file documentation as assigned
• Prepares deposit for Senior Bi lling staff
• Communicate consistently and professionally with other Orthology employees
• Adhere to HIPAA guidelines, to other relevant state and federal regulations, and to company policies regarding to compliance, integrity, patient privacy and ethical bill ing practices.
• Identify trends/recurring issues and present to supervisor
• Perform other tasks or special projects as assigned
Knowledge and Skill Requirements:
• Strong attention to detail
• Effective prioritization and multitasking with demonstrated ability to consistently meet deadlines
• Effectively utilize electronic health record systems and other billing technologies
• Understands HIPAA and other relevant regulations affecting patient inform ation
• Working knowledge and application of basic accounting practices
• Solid Microsoft Office skills: Word, Excel and Outlook
• Ability to work well independently as well as part of a team
• Persistence and problem solving
• Effective communications
Education/E xperience
• 1-2 years of healthcare administration experience preferred , or medical billing specialist training program
• Experience working with Electronic Health Records (EHR) billing systems preferred
• College degree (preferred)

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