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To help to make this company imaginative and prescient vision and also assignment comes legitimate; will be open regarding fresh place seeing that throughout begin as April 2017. Everybody who’s thinking about completing this kind of nonincome producing, you should engage in this particular April 2017 recruitment within . It truly is recommended for everyone members to organize many essential prerequisites just for this employment recruitment method, for the reason that method will be needing someone to give suitable standards which the organization would like due to this location. If you are that you are one that may load the options, you can attempt to see more information about April 2017 in below.
CALLING ALL CLIENT SERVICES REPRESENTATIVES!
WE HAVE IMMEDIATE OPENINGS
FOR CUSTOMER SERVICE PROFESSIONALS!
Advanced Resources has immediate openings for Client Services Representatives for a rapidly growing company that is located in the Rosemont area. We are seeking candidates that learn quickly and provide excellent customer service while problem solving!
Responsibilites & Job Functions:
Interact with customers through a variety of means: telephone, email, fax, or regular mail correspondence to provide information in response to general/routine inquires and requests
Provide front desk/office support.
Handle complaints and resolve issues according to company guidelines.
Understand and cognizant of all company products and services.
Respond to email and voicemail in a timely manner.
Develop solid relationships with customers
Review reports of test center conditions and instances of unprofessional behavior from candidate letters, exam and survey comments, and test center reports.
Coordinate with Senior Research Associates prior to score releases.
Process transcript requests (in both electronic and paper formats).
Prepare and track test accommodations and courtesy requests.
Keep records of customer interactions and transactions, recording details of inquiries, complaints and comments, as well as action taken.
Maintain relevant logs and databases.
5 years or more of customer service experience
Strong computer skills
Intermediate knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint)
Exceptional customer services skills
Positive attitude; flexibility and team orientation
Strong verbal and written communication skills
Problem solving skills
Ability to quickly adjust to shifting priorities and work under pressure (multitasking)
Ability to maintain confidentiality and use discretion.
For consideration, please apply today. For more information on Advanced Resources, please visit our website at www.advancedresources.com.
If you are interested and qualified to follow the job recruitment, you have to prepare yourself and send your application letter immediately. Only candidates who meet the criteria for in , who will be called to attend interview. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in region from any other company. You can also try to find other job recruitment information for in below.
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