Customer Account Advisor Job Opening at WEHCO Video, Inc. in Bryant October 2017

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To help to make this company imaginative and prescient vision and also assignment comes legitimate; WEHCO Video, Inc. will be open regarding fresh place seeing that Customer Account Advisor throughout Bryant begin as October 2017. Everybody who’s thinking about completing this kind of nonincome producing, you should engage in this particular Customer Account Advisor October 2017 recruitment within Bryant. It truly is recommended for everyone members to organize many essential prerequisites just for this employment recruitment method, for the reason that method will be needing someone to give suitable standards which the organization would like due to this location. If you are that you are one that may load the options, you can attempt to see more information about Customer Account Advisor October 2017 in Bryant below.

Customer Account Advisor at WEHCO Video, Inc. in Bryant October 2017

Responsibilities

  • Assist callers with inquiries regarding their accounts and current promotions in their market
  • Be able to maintain multiple cable system client calls to answer any type of call that should arrive, mostly selling opportunities
  • Exemplify high energy, self-motivated with analytical skills
  • Strong commitment to customer service
  • Track personal sales goals and call performance ratings
  • Process on-line account transactions, such as new cable orders, request for surveys, upgrades, downgrades and transfers
  • Ability and willingness to learn and understand a diverse product line
  • Excellent communication and listening skills and friendly outgoing personality
  • Maintain an up-to-date understanding of industry trends and developments that affect target market. (Know your competition)
  • Provide timely follow-up on call-backs
  • Be available for 12 hours a month training with some after hours and customer call nights
  • Professional phone manner and presence
  • Able to process customer orders via phone, fax and internet
  • Understand the Call Center Philosophy: Our success is based on a TEAM based philosophy. Together Everyone Achieves More. Be a Team Player
  • Keep accounts updated with correct client information and thoroughly complete all client information on each new order
  • Build rapport with clients by sending thank you cards
  • Some split shift and/or weekend work required

Other Helpful Skills

  • Knowledge of Word, Windows and Lotus
  • Service Oriented
  • Demonstrated attention to detail
  • Problem solving skills
  • Excellent written and oral communication skills
  • Ability to work independently and as with a team
  • Ability to handle and follow up on multiple tasks
  • Demonstrated ability to take initiative
  • Demonstrated time management and organizational skills to meet multiple and conflicting deadlines
  • Interpersonal skills and relationship building with both internal and external clients
  • Professional and upbeat, positive and friendly attitude and demeanor
  • Type 30 WPM

We are a drug free and nicotine free company.

WEHCO Video does not discriminate based on race, color, religion, national origin, age or gender. Applicants may notify the EEOC, FCC or other appropriate agency if they feel they have been discriminated against.

Job Type: Full-time

Salary: $10.00 /hour

Required education:

  • High school or equivalent

If you are interested and qualified to follow the job recruitment, you have to prepare yourself and send your application letter immediately. Only candidates who meet the criteria for Customer Account Advisor in Bryant, Bryant who will be called to attend interview. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Bryant region from any other company. You can also try to find other job recruitment information for Customer Account Advisor in Bryant below.

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