Customer Service Rep-Contact Center - Joplin, MO Job Opening at Algonquin/Liberty/Empire District in Joplin

LautanJobs.com - Today’s employment recruitment is extremely very competitive, that is certainly why you need to operate wisely and it's also not just a tricky course of action. LautanJobs.com will give you opportunity to get it done which means you could help to make the right conclusion inside far better strategy to receive swift along with superior outcome. This way you will definately get better probability and safer live sometime soon. Algonquin/Liberty/Empire District is one of the firms you can trust to present your family appropriate in addition to much better reside in the foreseeable future. Joining this company will make a person competent to attain your own purpose simpler and help make the desire be realized.

To help to make this company imaginative and prescient vision and also assignment comes legitimate; Algonquin/Liberty/Empire District will be open regarding fresh place seeing that Customer Service Rep-Contact Center - Joplin, MO throughout Joplin begin as October 2017. Everybody who’s thinking about completing this kind of nonincome producing, you should engage in this particular Customer Service Rep-Contact Center - Joplin, MO October 2017 recruitment within Joplin. It truly is recommended for everyone members to organize many essential prerequisites just for this employment recruitment method, for the reason that method will be needing someone to give suitable standards which the organization would like due to this location. If you are that you are one that may load the options, you can attempt to see more information about Customer Service Rep-Contact Center - Joplin, MO October 2017 in Joplin below.

Customer Service Rep-Contact Center - Joplin, MO at Algonquin/Liberty/Empire District in Joplin October 2017

Thank you for your interest in The Empire District Electric Company (A Liberty Utilities Company). For over 100 years, our workforce has been serving our customers with pride. As we face the challenges of the future, we will continue to build on our reputation of providing excellent customer service through a skilled, highly motivated workforce. We provide our employees with a challenging work environment, while maintaining a company culture of high ethical standards. Five core competencies are valued in all employees – Customer Focus, Teamwork, Effective Communication, Personal Accountability/Initiative and Flexibility/Adaptability. We believe these competencies are keys to success at Empire District, and it is our mission to recruit, hire, train, and retain such individuals.

Mandate:
Responsible for the efficient, courteous response to all types of service requests and inquiries. Position holder must initiate, coordinate, analyze or respond to any customer request and follow up with appropriate departments to insure customer service and satisfaction while using good business judgment to protect Company interest and reputation. Responsible for communications between customers and line personnel as needed to coordinate customer service functions. Available to work in outage situations as needed.

Job Functions:

  • Develop the ability to process customer contacts promptly and respond in a courteous, professional, timely manner to evaluate, advise, and expedite requests to serve customer needs.
  • Adheres to company policies and procedures. Assure compliane with all administrative agencies, while insuring maximum financial return
  • Develop the ability to review and resolve delinquent accounts. Assist customers in making acceptable payment arrangements.
  • Respond to customer emergencies and serve as communication link between field operations personnel and the customer. (Requires after hours call outs to handle emergency situations and the ability to assess customer information in order to expedite the restoration of services).
  • Perform other duties as needed.
Minimum requirements:
  • High School Diploma or equivalent.
  • Must be proficient in the use of PCs and general office equipment
We are an Equal Opportunity/Affirmative Action Employer committed to building a diverse workforce as it values the knowledge, diversity and performance of our employees to make us a great company.​ Our Company strives to provide equal opportunity to qualified individuals with disabilities and disabled veterans. As part of our commitment, we work to ensure our application process is accessible to all candidates. If you require special assistance or accommodation during the hiring process, please notify the HR Representative

If you are interested and qualified to follow the job recruitment, you have to prepare yourself and send your application letter immediately. Only candidates who meet the criteria for Customer Service Rep-Contact Center - Joplin, MO in Joplin, Joplin who will be called to attend interview. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Joplin region from any other company. You can also try to find other job recruitment information for Customer Service Rep-Contact Center - Joplin, MO in Joplin below.

The above information may have been invalid or not applicable. First check to the company concerned about the information above before applying. Never give money for any reason related to the job. All information is automatically displayed from Indeed.com

Apply Online