Front Desk Clerk Job Opening at Concord Hospitality in Novi October 2017

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To help make this company a creative and prophetic vision, as well as the appointment comes legitimate; Concord Hospitality will be open regarding fresh place seeing that Front Desk Clerk throughout Novi begin as October 2017. Everybody who’s thinking about completing this kind of nonincome producing, you should engage in this particular Front Desk Clerk October 2017 recruitment within Novi. It really is highly recommended for all members of the organization of many important prerequisite just for this method of employment recruitment for the reason that method will need someone to give meets the standards that I would like this place. If you think that you are the one that can load the settings, you can try looking more information about Front Desk Clerk October 2017 in Novi below.

Front Desk Clerk at Concord Hospitality in Novi October 2017

Exploring the world doesn’t have to stop when the working day starts.

At the Renaissance Baronette Hotel, we know your passion for discovery is more than a hobby, it’s your career.

Open the door to unlimited opportunities as a Front Desk Receptionist.

We are looking for a talented Front Desk Receptionist to assist guests efficiently, courteously and professionally in all Front Desk related functions, and to maintain high standards of service and hospitality.

Full time, flexible with days and hours of availability.

Great benefits package including medical, dental, eye, hotel discounts, cell phone discounts, PTO time, 401K, and so much more!

Responsibilities
Other duties may be assigned
Provide the highest quality of service to the customer at all times.
Promptly and effectively deal with guest complaints and requests.

Check guests in and out efficiently and in a friendly manner.
Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by Concord Hospitality.
Handle guest mail and messages per established procedures.
Be very knowledgeable of Rewards program and promotions.
Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies.
Take reservation requests efficiently.
Answer switchboard in accordance with standards of proper telephone etiquette.
Block rooms and handle special requests.
Monitor room availability.
Handle safe deposits by guests per established procedures.
Keep lobby and desk area clean and presentable.
Have a thorough knowledge of emergency and security procedures.
Offer and properly handle requests for wake up calls.
Know how to clean guest rooms to standards.
Clean lobby, meeting room, vending room, breakfast room, and back office area.
Work on laundry during down times adhering to standards.
Open and close shift make cash drops.
Ensure all credit cards, cash, and change fund are balanced throughout each shift.
Inform management of any guest or systems related complaints or problems.
Communicate with incoming staff and management by logging pertinent information in the pass on log.
Keep maintenance informed of all maintenance needs.
Pass on guest lost and found inquiries to management or supervisors.
Assist in marketing effort by completing Company Tracking nightly.
Must wear proper uniform at all times in accordance with the Standards of Appearance.
Have a thorough knowledge of emergency procedures.
Practice safety standards at all times.
Be able to move luggage or packages weighing up to 40lbs.
Employee must adhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the employee handbook.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Hotel Experience or Customer Service Industry
High School Diploma or Equiv.
Flexible with your schedule

If you are interested and qualified to follow the job recruitment, you have to prepare yourself and send your application letter immediately. Only candidates who meet the criteria for Front Desk Clerk in Novi, Novi who will be called to attend interview. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Novi region from any other company. You can also try to find other job recruitment information for Front Desk Clerk in Novi below.

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