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Who We Are and What We Are All About:
Help build a cleaner, safer and more connected world through a career with Rogers Corporation. At Rogers, our innovative materials technologies enable breakthroughs in clean technology, internet connectivity, mass transit and more -- but it’s our people that set us apart. Integrity and respect are at the heart of how we work. We excel at building enduring relationships that foster trust with our colleagues and business partners. We work creatively and cross-functionally a rewarding work environment. For a brighter tomorrow, explore Rogers today across the globe to deliver unique solutions to our customers in the United States, Europe and Asia.
The Inside Sales Specialist (ISS) will interact with current and prospective customers within the local market to provide support for business relationships and assist sales staff with activities aimed at achieving Elastomeric Material Solutions (EMS) business growth and revenue targets. The position will provide service to EMS customers in the areas of sample requests and initial business inquiries.
The position is responsible for the qualification of inbound leads and opportunities and distribution of such to the appropriate sales resource based on territory and product line responsibility. The ISS will be responsible for Customer Sample fulfillment which includes entry, tracking, and follow-up. In order to effectively assist current and potential customers, the ISS will require an understanding of products, product characteristics, and required specifications.
For this role we desire someone with an interest in developing sales skills for potential future outside sales roles.
Direct account responsibility - Create contacts, build rapport and communicate with selected accounts not supported by the outside sales team on a regular basis to maintain and grow EMS business. Provide timely response to customer inquiries and requests for product or technical information, pricing, delivery, or other requests.
Field incoming customer inquiries (Rogers Solution Center) – Provide timely responses to technical questions, requests for product recommendations or sample materials. Review, qualify and assign grade to all incoming leads and disseminate to appropriate Sales Engineers or other appropriate EMS resource for follow-up.
Enter customer sample requests from customers, EMS Sales engineers, and other departments into the Rogers CRM system. Assure that the requests are entered into the system in a timely (typically same day) manner, and that all information required for effective follow-up is captured.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made enable individuals with disabilities to perform the essential functions.
Required Education and Experience:
B.S. Degree in Engineering, Business/Marketing or relevant field
Ability to work in a highly technical environment with demonstrated ability to work effectively without direct supervision
Excellent verbal and written communication skills, especially phone skills
Excellent computer skills; Must be proficient in Microsoft Word, Excel and PowerPoint
Preferred Education and Experience:
Experience using CRM tools and reporting functions
Experience building and nurturing new and existing customer relationships
Experience analyzing data and identifying areas for improvement
This position requires some travel for company-related business activities
Position Type/Expected Hours of Work:
This is a full-time position. Hours of work and days vary by shift
Employees are expected to work 8 - 12 hours per shift, in accordance with their assigned shift. As dictated by business needs, ability to work overtime and maintain flexibility with work schedule may be required.
Rogers Corporation provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.
How You Can Apply for this Position
Visit us at:
Work Authorization/Security Clearance:
This position requires US Citizenship or Permanent Residency due to ITAR regulations.
With an outstanding work environment, vast developmental opportunities, and a top- notch benefit package, it is no wonder a large majority of our employees have been with us longer than 10 years. Come join a winning team!
In addition to a competitive salary package, we offer:
Comprehensive health plans that include medical, dental, vision, and access to complementary and alternative medicine coverage
Wellness program, including fitness membership reimbursements
401(k) with company match
Participation in discretionary bonus plan
Employee stock ownership plan
Generous vacation plan
Strong work/family and employee assistance programs
Tuition reimbursement program
Employee discount program
Excellent training and development opportunities
Rogers Employees Federal Credit Union
About Rogers Corporation
Rogers Corporation (NYSE: ROG) is a global technology leader in specialty materials and components that help power, protect and connect our world. With more than 180 years of materials science and engineering experience, Rogers delivers reliability and performance solutions to meet designers’ toughest challenges. Rogers’ three core businesses include Power Electronics Solutions for voltage conversion and power efficiency in rail, wind, solar, industrial and automotive applications; High Performance Foams for cushioning, sealing and impact protection in consumer electronics, transportation interiors, sporting and safety gear; and Printed Circuit Materials for high-frequency wireless and wired networks, smart antennas, and advanced radar systems. Headquartered in Connecticut (USA), Rogers operates manufacturing facilities in the United States, China, Germany, Belgium, and South Korea, with joint ventures and sales offices worldwide. For more information, visit
IL - Carol Stream
171 West Saint Charles
Elastomeric Material Solutions
Yes, 10 % of the Time
Nov 1, 2016, 12:11:42 PM
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