OnStar Member Services Team, Warren (9/18) Job Opening at Concentrix in Warren

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To help to make this company imaginative and prescient vision and also assignment comes legitimate; Concentrix will be open regarding fresh place seeing that OnStar Member Services Team, Warren (9/18) throughout Warren begin as September 2017. Everybody who’s thinking about completing this kind of nonincome producing, you should engage in this particular OnStar Member Services Team, Warren (9/18) September 2017 recruitment within Warren. It truly is recommended for everyone members to organize many essential prerequisites just for this employment recruitment method, for the reason that method will be needing someone to give suitable standards which the organization would like due to this location. If you are that you are one that may load the options, you can attempt to see more information about OnStar Member Services Team, Warren (9/18) September 2017 in Warren below.

OnStar Member Services Team, Warren (9/18) at Concentrix in Warren September 2017

TITLE : OnStar Member Services Team
START DATE : September 18, 2017
STATUS: Full -Time/Non Exempt
At Concentrix we are fanatical about our staff and clients. We are tenacious in our pursuit of excellence and of high quality service. We’re not afraid of being bold and disruptive in the marketplace and we like shaking things up. We take our values seriously and they are threaded into everything that we do - we are ONE CONCENTRIX. Join us and BE the Difference for the world’s best brands!
Career Description/Summary:

  • Meet designated goals for quality and AHT (Average Handling Time) per call in a high volume call center
  • Handle multiple types of calls from a varied customer base (individuals, businesses, automotive dealers)
  • Utilize complex internet and software platforms while maintaining a high level of professionalism and customer service
  • Document, escalate, and resolve complaints or issues properly and in a timely manner.
  • Handle high volume, inbound service calls (roadside assistance, routing, troubleshooting, etc.)
  • Navigate using multiple computer programs while speaking with the customer
Please send resumes to: Arika.Aerts@Concentrix.com
Education / Knowledge:
High School Graduation or equivalent, General knowledge of windows-based applications and web technology
Experience / Skill:
Minimum of 1 year experience in a Customer Service environment is required, 3 years preferred.
Excellent punctuality and attendance in addition to active listening skills a must
Excellent communication skills
What we Offer :
Concentrix provides our associates with: Career Pathing and Advancement Opportunities Competitive salary Monthly performance incentives Health insurance (Eligibility requirements must be met)
The Company :
Concentrix is a high-value global business services company. With more than 90,000 staff in 25 countries, we focus on customer engagement and all that supports it. We do so by partnering with clients to improve the customer experience and business outcomes. For information, recent news, and to follow Concentrix on Twitter, Facebook, LinkedIn, Google+ and YouTube, visit www.concentrix.com.
Concentrix - A SYNNEX Corporation Company (NYSE: SNX) is an Equal Employment Opportunity employer M/F/D/V and is committed to the Quality Policy
WE Drive Results... WE Deliver Service Excellence... WE Act With Integrity... WE Are One Team

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