Operations Manager Job Opening in Detroit at ClearChoice Dental Implant Centers

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To help these companies imaginative and prescient vision, and also the Association comes legitimate; ClearChoice Dental Implant Centers will be open regarding fresh place seeing that Operations Manager throughout Detroit begin as November 2017. Everybody who’s thinking about completing this kind of nonincome producing, you should engage in this particular Operations Manager November 2017 recruitment within Detroit. It really is recommended to organize for all members, the many essential just for this employment recruitment method, to give for the reason that the method need someone with the appropriate standards, which the organization would like to through this situation. If you are, you a, you may load the options that you can try to see other information about Operations Manager November 2017 in Detroit below.

Operations Manager at ClearChoice Dental Implant Centers in Detroit November 2017

Position Summary:
The Operations Manager is accountable for monitoring and assisting with the administrative functions of the day to day operations in the center. This includes accountability for client/doctor satisfaction, employee experience, a superior patient experience, financial results, employee and personal development.


Ensure the center appears and is maintained in keeping with the standard of world class care ClearChoice has established

Ensure any paperwork or financial arrangements are properly documented

Ensure names, personal data, clinical notes/surgical charts and other information are updated in all pertinent systems by appropriate staff

Submit/approve expense reports and reconcile credit card statements.

Ensure any clinical approvals, forms and/or documentation is properly documented, including medical clearances, consent forms and HIPAA acknowledgements.

Complete end of day close out procedures including making deposits, and ensuring time and attendance is properly accounted for.

Serve as point of contact for all external vendors (i.e. alarm company, cleaning crew, etc.)

Patient Flow Management

Monitor daily schedule and ensure the patients are checked in and that they receive an outstanding patient experience

Manage Multishow/Consult Overflow process

Patient Finance Administration & Collections

Ensure adherence to compliance and documentation guidelines as it pertains to patient finance and patient scheduling.

Manage the administrative elements of the ClearChoice promissory note program

Property, Capital Equipment & Supply Management

Maintain and manage the relationship with the property management company.

Manage the signing out and return of all company equipment, building keys, badges, etc.

Serve as I.T. support for the staff as necessary


Ensure appropriate on-boarding paperwork such as the Form I-9 is completed and forwarded to Human Resources.

Conduct safety meeting, and center audit to ensure all areas meet compliance requirements

Prepare for and participate in various inspections (Stericycle, Fire Dept, OSHA, Etc.)

Conduct safety evaluations/inspections for equipment and facility

Treatment Plan Coordination

Coordinate with administration when patient has to be referred out to other specialist before implant center work can proceed; e.g. endo, perio, etc.

If or when Treatment Plan changes; costs must change appropriately with the sequencing change with doctor’s signature. Follow-up on all details to ensure changes are reflected throughout process.

Ensure that all subsequent visits are scheduled.

Make sure that all time units assigned to doctor and assistants are accurately placed in computer with the Treatment Plan.

Get the doctor into the education room; coordinated with PEC.

Verify patient medical clearance report when necessary.

Before a case is started, enter a list of all appointments necessary for each procedure with the time necessary for the procedure and the purpose of the appointment.

If the Treatment Plan is changed; send back to PEC to make new financial arrangements


Support Dr. in the morning huddle to ensure entire staff is aligned with the day’s activity, including review of key financial and activity indicators.

Step in to provide non-clinical coverage or assist as needed with various responsibilities in the center (i.e. front desk lunch coverage, call volume overflow)

Lead daily huddles

Work Environment:
Hands-on, administrative setting (non-smoking); must be able to perform all administrative functions and ensure that the Center is delivering as required with scheduling, cleanliness, etc.

Constant interaction with patients, doctors and employees

Standard work hours include 4 days per week, 10 hours per day; up to 4 weeks of vacation per year as determined by the doctors

Over 5 years of office management experience

Associate’s Degree in a business field or related coursework preferred

Excellent problem solving, critical thinking and professional judgment skills; can see multiple solutions to problems and choose best possible one for the needs of the patients and the business

Exceptional interpersonal skills: flexible ability to work and communicate successfully with patients, doctors and technical staff

Ability to organize and manage complex, detailed processes (i.e., scheduling procedures that involve facilities, equipment and multiple people.)

Drive and capability to deliver world class patient experience

Strong Microsoft office skills, especially Word and Excel

Enthusiasm and drive for being part of a young and evolving business

Technical Skills/Training and/or Certifications:
Basic knowledge of accounting in order to complete inventories, reconciliations, cash handling, and banking responsibilities

Experience with PC/IT functions in order to troubleshoot issues, set-up new employees, etc.

Strong experience with Word, Excel, and email

Experience with employee development practices in order to assess work group needs, determine employee development needs and manage employee recruitment, hiring, orienting and training processes

Applied experience handling OSHA, EEOC and HIPAA regulations and matters

Certified to meet state safety requirements

Ability to read company materials; i.e., operating procedures, employment and training materials, etc. printed in English

Physical Requirements:
Regularly required to work in an office environment at both his/her own and others’ desks/offices

Required daily to walk the floor and be available to help wherever needed

Must be able to regularly lift and/or move up to 50 pounds

Quickly identify safety placards and hazardous situations in order to avoid or minimize injuries and property damage

Use small tools and equipment which require good manual dexterity

If you are interested and qualified to follow the job recruitment, you have to prepare yourself and send your application letter immediately. Only candidates who meet the criteria for Operations Manager in Detroit, Detroit who will be called to attend interview. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Detroit region from any other company. You can also try to find other job recruitment information for Operations Manager in Detroit below.

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