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Introduction Allina Health is dedicated to the prevention and treatment of illness and enhancing the greater health of individuals, families and communities throughout Minnesota and western Wisconsin. A not-for-profit health care system, Allina Health cares for patients from beginning to end-of-life through its 90+ clinics, 13 hospitals, 16 pharmacies, specialty care centers and specialty medical services that provide home care, senior transitions, hospice care, home oxygen and medical equipment, and emergency medical transportation services. Allina Health is a vibrant, growing organization with opportunities to suit your professional skills and a diverse work environment to match your specific interests. We believe employees are our greatest asset and are dedicated to helping you develop and maximize your professional skills.

The Commons, located in Minneapolis, is the headquarters of Allina Health, a not-for-profit health care organization serving patients and communities. Approximately 1,600 corporate and administrative service employees work at offices within Midtown Exchange, the site of the historic Sears retail complex at Chicago Avenue and E. Lake Street. This community landmark, adjacent to the campus of Abbott Northwestern Hospital, part of Allina Health, is the second largest building in Minnesota and includes offices, an internationally themed public market and residential units.

Responsibilities Req ID: 28852

  • Process various incoming calls for metro hospitals and clinics
  • Will be eligible for appointment scheduling functions and promotion to PAL 3 in six to nine months based on skill progression
  • Heavy utilization of customer service skills and detailed system knowledge to support hospital and clinic operations via phone contact
  • Service lines progressions include hospital switchboard, clinic after-hours answering service and patient scheduling, MyChart Support, Assessment and Referral

Education
  • High school diploma
  • One year post-secondary education preferred

Qualification/Skills Experience
  • Minimum six months customer service experience
  • Prefer clinical and / or data entry skills with PC and internet skill experience
Skills
  • Communication
  • Medical terminology preferred
  • Customer Service
  • Listening
  • Flexibility in fast paced dynamic environment

Work Schedule Part-time, 20 hours per week
Evening and weekends preferred
Great for students!
Work Force Management (WFM) utilized.

Location/Community Information Minneapolis boasts being both cosmopolitan yet small enough that you can find a place to call home whether on a lake, golf course, or in an adjoining suburb. With the fast pace of activity there are professional sports, theater, or enough parks for a quiet walk. The area has numerous schools and colleges, both public or private, and enough teams for all weekend athletes to join.
  • Located in Minneapolis
  • Population = 380,000
  • Service Area = 2,882,245
Community Resource Links:

Community Information School Digger

Explore Minnesota MN Dept of Education

Minneapolis St. Paul Magazine St. Paul Pioneer Press

Twin Cities Living Magazine Star Tribune

Closing If you are interested in becoming part of our award winning team of professionals, please apply online today. Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EO M/F/Disability/Vet Employer.

If you are interested and qualified to follow the job recruitment, you have to prepare yourself and send your application letter immediately. Only candidates who meet the criteria for in , who will be called to attend interview. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in region from any other company. You can also try to find other job recruitment information for in below.

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